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Story Text & Talk

Find customer-care details to ask about a charge on your phone bill.

Text messages

Ask Story Text & Talk about this charge

Contact customer care to ask about the charge or request a refund.

Ofcom-listed intermediary: Story Telecom Ltd

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Have these details readyThe number charged, service name, charge date and amount, and any reference or code shown on your bill or messages. Keep personal details out of public comments.
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These text codes are associated with Story Text & Talk.

  • 79279
  • 80777

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    Sources & last checked 12 Oct 2026